Privacy Policy

Effective Date: November 1, 2025
Last Updated: November 1, 2025 

Introduction
Mediacovenant (“we,” “our,” or “us”) operates mediacovenant.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website and services.

By using our Website or services, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, job title, business requirements
  • Payment Information: Billing details, credit card information (processed securely through third-party payment processors)
  • Communication Data: Information from emails, phone calls, SMS messages, and other communications with us
  • Account Information: Username, password, and preferences if you create an account

Automatically Collected Information

When you visit our Website, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages viewed, time spent on pages, links clicked, referral URLs
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience

SMS and Text Messaging

Message Frequency and Consent

By providing your mobile phone number and opting in to receive SMS messages from Mediacovenant, you expressly consent to receive:

  • Service notifications and updates
  • Appointment reminders
  • Project status updates
  • Marketing messages (if you’ve opted in)
  • Support and customer service messages

Message frequency varies based on your interaction with our services. Message and data rates may apply.

Opt-In and Opt-Out

  • Opt-In: You must affirmatively consent to receive SMS messages by providing your phone number and agreeing to receive texts
  • Opt-Out: You can opt out at any time by:
    • Replying STOP to any text message
    • Contacting us at 1-312-448-6300
    • Emailing us at [your-email@mediacovenant.com]

After opting out, you will receive one final confirmation message, and no further messages will be sent unless you opt back in.

SMS Terms

  • We will never share or sell your mobile phone number to third parties for their marketing purposes
  • We use industry-standard security measures to protect your phone number
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations
  • Carriers are not liable for delayed or undelivered messages

How We Use Your Information

We use the collected information for:

  1. Service Delivery: Providing design, development, marketing, and support services
  2. Communication: Responding to inquiries, sending updates, and providing customer support
  3. Business Operations: Processing payments, managing accounts, and improving our services
  4. Marketing: Sending promotional materials about our services (with your consent)
  5. Legal Compliance: Complying with legal obligations and protecting our rights
  6. Analytics: Understanding how users interact with our Website to improve user experience

Information Sharing and Disclosure

We may share your information with:

Service Providers

Third-party vendors who help us operate our business, including:

  • Payment processors (Square, PayPal, Stripe)
  • Email service providers
  • SMS messaging platforms
  • Web hosting services
  • Analytics providers

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our Terms and Conditions
  • Protect our rights, privacy, safety, or property
  • Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure storage systems with access controls
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of marketing communications or SMS messages
  • Data Portability: Request a copy of your data in a portable format
  • Restriction: Request that we limit how we use your information

To exercise these rights, contact us at 1-312-448-6300 or [your-email@mediacovenant.com].

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze Website traffic and user behavior
  • Deliver personalized content
  • Improve Website functionality

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising your rights

We do not sell your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our Website
  • Updating the “Last Updated” date
  • Sending an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mediacovenant LLC
Phone: 1-815-486-0007
Email: info@mediacovenant.com
Website: https://mediacovenant.com