Terms and Conditions

Effective Date: November 1, 2025
Last Updated: November 1, 2025

1. Acceptance of Terms

Welcome to Mediacovenant (“we,” “us,” “our,” or “Company”). By accessing or using our website at mediacovenant.com (the “Website”) or engaging our services, you (“User,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

2. Services Description

Mediacovenant provides digital strategy and creative solutions, including but not limited to:

• Design Services: Visual design, branding, and creative solutions
• Web Development: WordPress, Wix, Squarespace, and custom front-end programming
• Marketing Strategy: Strategic marketing planning and consulting
• Social Media Management: Social media strategy and content management
• eCommerce Solutions: Setup and integration of payment systems (Square, PayPal, Stripe, WooCommerce, Shopify, Ecwid)
• Technical Support: Website maintenance, troubleshooting, and support services

3. SMS and Text Messaging Terms

4. User Accounts and Registration

4.1 Account Creation

Certain services may require you to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

5. Client Responsibilities

When engaging our services, you agree to:

• Provide necessary information, materials, and access in a timely manner
• Respond to communications and requests promptly
• Pay all fees according to agreed-upon terms
• Ensure you have the right to use any materials you provide to us
• Review and approve deliverables within agreed-upon timeframes
• Inform us of any requirements, restrictions, or preferences relevant to the project

6. Payment Terms

6.1 Fees and Billing

• Fees for services will be outlined in a separate proposal, quote, or service agreement
• Payment is due according to the terms specified in your agreement
• We accept payments via Square, PayPal, Stripe, and other specified methods
• All fees are in U.S. Dollars unless otherwise stated

6.2 Late Payments

Late payments may result in:

• Late fees as specified in your service agreement
• Suspension of services until payment is received
• Interest charges on overdue amounts
• Collection efforts, including legal action

6.3 Refunds

Refunds are evaluated on a case-by-case basis and are not guaranteed. Work completed prior to cancellation is not refundable.

7. Intellectual Property Rights

7.1 Ownership of Work Product

Upon full payment, you will own the final deliverables created specifically for you as outlined in your service agreement. We retain ownership of:

• Source files, preliminary designs, and concepts not included in final deliverables
• Pre-existing materials, templates, and tools
• General knowledge and methodologies

7.2 Portfolio Rights

We reserve the right to display completed work in our portfolio, case studies, and marketing materials unless otherwise agreed in writing.

7.3 Third-Party Content

You are responsible for ensuring that any content, images, or materials you provide do not infringe on third-party intellectual property rights.

8. Warranties and Disclaimers

8.1 Limited Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

8.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES AND WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation
• Accuracy or reliability of results

We do not warrant that:

• Our services will meet your specific requirements
• Our services will be available at all times
• All errors or defects will be corrected
• The Website is free of viruses or harmful components

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

9.1 Indirect Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

• Loss of profits or revenue
• Loss of data
• Loss of business opportunities
• Cost of substitute services

9.2 Maximum Liability

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OUR SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $500, WHICHEVER IS GREATER.

9.3 Exceptions

Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages, so the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mediacovenant, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Content or materials you provide to us
• Your violation of applicable laws or regulations

11. Third-Party Services and Platforms

11.1 Platform Dependencies

Our services may involve third-party platforms such as WordPress, Wix, Squarespace, Shopify, and others. We are not responsible for:

• Changes to third-party platforms or their terms of service
• Downtime or technical issues with third-party services
• Costs associated with third-party platforms

11.2 Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.

12. Confidentiality

12.1 Confidential Information

Both parties agree to maintain confidentiality of proprietary or sensitive information shared during the course of our business relationship.

12.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available
• Was known prior to disclosure
• Is independently developed
• Is required to be disclosed by law

13. Project Scope and Changes

13.1 Scope of Work

The specific scope, deliverables, and timeline for projects will be outlined in a separate proposal or statement of work.

13.2 Change Requests

Changes to the agreed-upon scope may result in additional fees and timeline adjustments. All change requests must be approved in writing.

13.3 Project Delays

We are not responsible for delays caused by:

• Client failure to provide required materials or feedback
• Third-party vendor delays
• Force majeure events

14. Termination

14.1 Termination by Either Party

Either party may terminate a service agreement with written notice as specified in the agreement.

14.2 Effect of Termination

Upon termination:

• You must pay for all work completed and expenses incurred up to the termination date
• We will deliver completed work portions
• Each party will return or destroy confidential information

14.3 Survival

Provisions regarding payment, intellectual property, warranties, limitation of liability, and indemnification survive termination.

15. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our services, you consent to our collection and use of information as described in the Privacy Policy.

16. Communication Preferences

16.1 Email Communications

By providing your email address, you consent to receive:

• Service-related emails
• Project updates and notifications
• Invoices and payment reminders
• Marketing emails (you can opt out at any time)

16.2 Phone Communications

By providing your phone number, you consent to be contacted by phone for:

• Service delivery and support
• Project discussions
• Account matters

17. Dispute Resolution

17.1 Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.

17.2 Informal Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter informally through good-faith negotiations.

17.3 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. Arbitration will take place in Chicago, Illinois.

17.4 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class or representative action.

17.5 Exceptions

Either party may seek injunctive relief in court for intellectual property violations or confidentiality breaches.

18. Force Majeure

We are not liable for failure or delay in performance due to circumstances beyond our reasonable control, including:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or restrictions
• Internet or telecommunications failures
• Pandemics or public health emergencies

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, along with any service agreements, proposals, and our Privacy Policy, constitute the entire agreement between you and Mediacovenant regarding our services and supersede all prior agreements.

21. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

22. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms to any successor or affiliate.

23. Contact Information

For questions about these Terms or our services, please contact us:

Mediacovenant
Phone: 1-815-486-0007
Email: info@mediacovenant.com
Website: https://mediacovenant.com

24. Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Last Updated: November 1, 2025